*BigBlue USB cables purchased from our Official Website and our Amazon accounts, come along with a lifetime warranty from the date of its original purchase and it will be renewed with the replaced article.
*Other articles purchased from our Official Website and our Amazon accounts, will have a long-time warranty of 2 years from the purchasing date.
An Amazon order number is a valid proof of purchase.
If you have no proof of a purchase (for example if your article is a gift) you may ask the giver to give you a receipt or an order number, or claim the warranty on your behalf.
Exceptions for BigBlue warranty:
- If damage have been caused from a 3rd party (person, device etc.)
- If damage have been caused from a natural disaster, or chemical, fire, radioactive substance, poison, liquid
- If damage have been caused from a misuse
- Article purchased from unauthorized retailer/distributor or by second hand/used.
- Any business/image/reputation/income/data loss